Restoration Services

The Environmental Protection Agency has yet to issue guidelines addressing airborne mold contamination levels. This stands to be a difficult task as each individual has different tolerances.

Mold usually has the greatest affect on people whose immune systems are compromised such as individuals that are suffering from cancer, HIV, etc., the elderly, people with asthma and allergies, or people whose immune system is still developing like young children. However, if you are a property manager, builder, landlord, realtor or a homeowner, do you want to take the chance of not addressing the issue if it arises in your building?

•Infection
•Toxicosis

The most common symptoms associated with mold exposure are:

•Irritation
•Allergy

Organic materials and moisture provide mold with the food it needs to grow. Your property is built from many of these materials that include: wood, sheet rock, drywall paper etc. and is an excellent source of nutrition for mold. Molds reproduce by making and releasing tiny airborne spores that drift through the air to find an ideal place to grow. When organic materials become wet and there is a lack of sufficient airflow in a building, it is possible for mold growth to develop. Aside from the potential health effects that can occur as a result of mold exposure, mold will compromise the structural integrity of your building. It will rot and deteriorate the building materials and can cause extensive property damage if it is not addressed properly.

An AMPM Project Manager will meet with you and help you with this process. We have pre-approved suppliers that can assist with the necessary selections of construction materials, including: flooring, paint colors, lighting and plumbing fixtures, cabinets and countertops, appliances, window treatments and more.

The Project Manager from AM/PM’s Disaster Recovery Team, that is assigned to the restoration of your home will be scheduling the repairs with AM/PM crews and pre-approved vendors to insure the highest quality repairs. If additional damage repairs are required, the Project Manager will submit the estimate (called a supplement) to your insurance adjuster for approval before work begins. Any extra repairs requested by you that are not part of the covered restoration repairs will be paid in full to AM/PM before work on those extra repairs begins.

The deductible is your responsibility and is due before any services begin.

AM/PM will provide a digital repair estimate utilizing Insurance Industry Standardized software, to the insurance adjuster who will approve the repair estimate and issue the repair payment to you, less your deductible.

No. Your insurance policy does not require multiple estimates. The professionals at AM/PM are fully prepared to handle your entire claim from beginning to completion. That includes: 24 Hour Emergency Services (water extraction, board-up, structural drying etc), inventorying and cleaning your personal property, restoration dry cleaning for your salvageable linens, clothing, drapery and window treatments etc., fine-rug cleaning and restoration, mold abatement, bio-hazard cleanup, odor elimination and complete property reconstruction.

The insurance agent, who sold you the policy, is the insurance company’s representative. The insurance adjuster (or claim adjuster), who is assigned to your claim, will work with us to approve and pay for the repairs based upon your insurance policy coverage limits. The mortgage company may be involved to assist with insuring your property is repaired back to pre-loss condition. AM/PM, your restoration contractor, has been hired by you and will work with all the different parties to repair your damaged property and support you through the recovery process.

Though the chemicals we use are non-toxic, they can cause irritation for some people. We recommend you vacate the property while we perform this work. Our Disaster Recovery technicians will be able to tell you how long this will take, which is entirely dependent upon the level of damage.

These items should not be used until they have been assessed and if necessary, cleaned and re-evaluated.

After the determination is made as to what materials will be removed from the structure, AM/PM’s Disaster Recovery team will begin the process of “decontaminating” the remainder of the structure. Any structural materials (framing, beams etc) that are not physically damaged beyond salvageability will be treated in a variety of ways to ensure that the structure is completely odor free.

-Sanding/wire brushing: All structural materials exhibiting burn or searing marks will be sanded to remove all visible traces of the damage.

-Cleaning and Disinfecting: All structural materials will be wiped down with an industry standard, non-toxic chemical designed to remove all traces of residue not only on the surface, but also any residue that may be trapped, or bound, within the cell structure of the wood.

-Deodorization: The entire structure will be treated with a Thermal Fogging chemical designed to permeate the wood cells and destroy any latent malodors.
Encapsulation: An Encapsulant will be applied to all structural materials to ensure that any latent odors within the structure will be unable to permeate the wood.

-Odor removal: Total and complete odor removal from the structure can only be achieved by means of removing any remaining airborne chemical bonds. This is achieved by virtue of utilizing either a Standard Ozone Machine or the latest technological system called the Hydroxyl Generating Machine. The type of fire, extent of damage, and the complexity of the structure will dictate which system will be used.

Upon completion of the structural restoration, all remaining structural materials (drywall, subfloors etc), as well as permanent fixtures such as cabinetry, mirrors, tubs, showers, etc., will be thoroughly cleaned using the same cleaning methodology used during the restoration process.

AM/PM uses state of the art equipment, non-toxic chemicals, and procedures to restore your contents.
All soft materials such as clothing and furniture will be cleaned and decontaminated using the most effective procedures available in the industry. In addition, all soft materials will be treated for smoke odor utilizing Ozone or the latest technological system called the 

Hydroxyl Generating Machine that completely remove odors without masking them with “cover-up” scents.

Hard contents such as wood furniture will be wiped down with an industry approved eco-friendly material that will remove all remnants of oils and other deposits left by smoke deposits. These items will also be Ozoned.

The well-known Louis Pasteur method of heating liquids if for the purpose of destroying viruses and harmful organisms such as bacteria, protozoa, molds, and yeasts. Along with the direct benefits of heat drying, the environmentally conscious indirect benefit is the reduction of usage of toxic chemicals.

The heat drying method dries faster taking away the time and conditions necessary needed for mold to grow. Mold requires water, oxygen, nutrients and favorable temperatures in order to grow. Nutrients for mold consist of organic materials such as wood, paper or fabrics. Mold requires moisture although some mold species can obtain moisture from moist air, when the relative humidity is above 70 percent. Many molds thrive at normal indoor temperatures. However, few if any are able to grow below 40F or above 100F. Outside this range, molds may remain dormant or inactive; they may begin to grow again when temperatures are more favorable. Temperatures well above 100F will kill mold and mold spores, but the exact temperature required to kill specific species has not been determined.

Heat Drying dramatically reduces the demolition as well as the drying time of a structure. In most cases, the furniture can be left in place during the drying, which reduces the expense of handling pack-outs. This less invasive method allows the occupants to move back into the home/office immediately. Ultimately, heat drying reduces the inconvenience and costs associated with managing property damage.

Heat drying constantly flushes out old air and introduces new fresh air never allowing an increase in relative humidity and maintaining optimum drying conditions from start to finish. Therefore, no dehumidifiers are necessary in the heat drying process and the structure sees no damage due to condensation.

Heat properly controlled is not damaging to the structure. Thermostatically controlling the heat keeps the heat in the proper range for optimum drying without creating unnecessary or secondary damage. Drying usually occurs within 48 hours

An AMPM Project Manager will meet with you and help you with this process. We have pre-approved suppliers that

Heat penetrates deep into building materials, drying areas that are not accessible. Intelligent ventilation, when necessary, requires little to no repair. Certain materials become irreversibly damaged when wet, such as MDF or compressed paper pressboard. However removing these damaged materials after drying, versus removing them when they are wet, reduces the chance of unnecessary secondary damage.

Result: Considerable savings on demolition and reconstruction costs.

Carpet, dry it in place and reduce the chance for damage:
Carpet backing loses strength when it is saturated. However, manipulating the carpet, not the water itself, is what damages the carpet. In most cases, carpet and padding can be dried in place with the heat drying method, without causing any additional damage, eliminating the need for replacement.

Result: Considerable savings on carpet and pad replacement.

For more information on Asbestos NESHAP Regulations, you can visit the asbestos program’s website HERE

Important Definitions: 

Asbestos NESHAP – National Emissions Standards for Hazardous Air Pollutants EPA – Environmental Protection Agency promulgated the Asbestos NESHAP regulations in 1990 and they have delegated the State and County municipalities to enforce those regulations in AZ.

OSHA – Occupational Safety and Health Administration

AHERA – Asbestos Hazard Emergency Response Act, AHERA applies to the schools

Owner/Operator of a demolition or renovation (this means any person who owns, leases, operates, controls or supervises the facility being demolished or renovated, or any person that owns, leases, operates or controls the demolition or renovation operation, or both.

Single Private Residences are not regulated by Asbestos NESHAP. However, AM/PM is required to follow OSHA regulations, which require us to protect our workers at all times from any known hazards, including asbestos. Therefore, when we respond to a flood or a fire in your home, we will take the appropriate samples and send them to a certified independent laboratory, to confirm or deny the presence of asbestos, before removing/disturbing any structural materials. While waiting for the results from the lab, we will perform all of the required mitigation procedures, stabilize the situation and safeguard your property. Once the results are in (a few hours turnaround time) we will proceed accordingly.

It is important to note that two or more residential houses on one property, such as a home and a guest house, they would fall under the Asbestos NESHAP program.

If you’re interested in learning more about asbestos, please call our office at 833-405-2676 and ask to schedule a Lunch and Learn for your office. We will be happy to come into your management/service meetings to provide further explanation for these regulations.

Absolutely not. Our certified technicians will start the mitigation of the damage immediately. Meanwhile, our AHERA Certified Building Inspector will collect the appropriate samples and send them to a certified independent laboratory, to confirm or deny the presence of asbestos, before removing/disturbing any structural materials. While waiting for the results from the lab, we will perform all of the required mitigation procedures, stabilize the situation and safeguard your property. Once the results are in (a few hours turnaround time) we will proceed accordingly.

Liability resides with the owner/operator of a demolition or renovation project. In cases where a management company acts on behalf of the owner and carries out the renovation project / tenant improvement, the property management is liable as well, and contractors and subcontractors. Whoever is involved with the work that is taking place is involved at that point and may have substantial fines assessed against them if the EPA gets involved.

Best Practices for Property Managers/Building Engineers:

Before conducting any repairs or renovations to a property, it is your legal responsibility to find out if there are asbestos containing materials in the building. If a current asbestos survey (must have been performed within12 months or less) of your property is unavailable, Asbestos NESHAP regulations require all of the parties involved in the renovation project to presume that asbestos is present or confirm its absence through sampling. Samples need to taken by an AHERA Certified Building Inspector, and be sent to a NVLAP laboratory to be analyzed. The results will confirm the absence or presence of asbestos.
If you opt to presume, any subsequent work should be carried out with full asbestos abatement and safety precautions, preferably by a certified asbestos abatement professional.

Contractors and Trades:

If you are a contractor, the first step before beginning a renovation/demolition project is to ask the property manager, owner or the GC you are working for, for a current asbestos survey of the property, in order to in order to avoid disturbing asbestos containing materials. You must protect your workers from a known hazard and avoid the fines that will be imposed on all parties involved, including your client, if asbestos is discovered in the materials you disturbed.

AM/PM’s Follows NESHAP and OSHA Regulations When Performing Emergency Services:

In our company, we have an AHERA Certified Building Inspector on staff. In response to meeting NESHAP/OSHA Regulations, our protocol requires that he take the appropriate samples in the affected areas, where we intend to remove and replace water, fire, or mold damaged structural materials. This will be done every time we perform emergency services for your company where demolition is required. We will take the necessary precautions to cover all of us, and limit our exposure to liability; as well as ensure the environmental safety of your clients and our technicians as it relates to the project. In addition, you will receive the test results for your records and to refer them when conducting future renovations.

In Arizona all public, commercial, industrial buildings, and apartment complexes of four units or more are regulated by Asbestos NESHAP provisions, regardless of when they were built. Whether you are a property manager or a contractor, you must adhere to Asbestos NESHAP Regulations before you begin any renovation project where building materials will be disturbed.

Workers/trades people carrying out maintenance and repair jobs such as cutting or drilling into walls, ceilings or partitions; home owners and remodeling companies performing repairs on a home, such as roofing, demolition, and restoration companies who are not aware of/don’t adhere to NESHAP regulations when removing damaged building materials after a flood, fire, etc.

Asbestos containing building materials pose no harm to people unless those materials are disturbed and the fibers become airborne. When inhaled, the fibers can remain in the body for years, sometimes even decades, eventually leading to asbestos-related diseases.

The EPA Environmental Protection Agency regulates public, commercial , industrial, and apartment buildings of four units or more
AHERA– regulates schools
OSHA – regulates worker safety

More than 3,000 products that contain asbestos continue to be imported from developing countries, many of which are building materials used in construction today.

Materials including; wall & associated joint compounds, plaster & stucco, vinyl floor tiles, floor sheeting & associated adhesives, roofing tar, felt & mastic, and myriad of others.

Another common misconception regarding asbestos is that only older buildings (built prior to 1980) contain asbestos, providing a false sense of security that newer buildings are free of asbestos, and therefore Asbestos NESHAP (National Emission Standard for Hazardous Air Pollutants) regulations do not apply to those structures. This misconception can prove to be costly, and litigious, not just for the contractor performing the work, but for everyone involved, including:

• Property managers/owners procuring the renovations

• Workers performing repairs/ renovations inside a building

• Tenants who may be exposed to asbestos fibers in the air, as a result of improper demolition of materials containing asbestos

At AM/PM our goal is to ensure that our clients are aware of the facts and regulations regarding Asbestos, in order to help them avoid health risks, fines and possible litigation. As part of our FAQ section, we have taken the time to provide you with valuable information that could protect you in the future.

24 hours a day, 365 days a year. For Immediate Response Call Now! 833-405-2676

Link to website page for: Fed. Reg 29 CFR 1910.1030

Once the cleanup and decontamination services are complete, closure testing by an independent third party, certified environmental consultant is highly recommended. This testing will verify that everything has been properly decontaminated, and that it is safe for occupants to inhabit the space. AM/PM will facilitate this service for our customer’s prior to the commencement of reconstruction.

Contaminated materials that are porous, such as drywall, carpeting etc. must be disposed of at the licensed Biohazard facility and the customer will be provided with receipt for the disposal (a manifest).

There is no law that says that a family member can’t clean up a trauma scene of their loved one, but we STRONGLY discourage doing so. Why?

• This can be emotionally trying for the person performing the cleanup

• There could be a significant health risk present, as bodily fluids can contain a wide range of bacteria, parasites, viruses and other pathogens.

• If the individual who is performing the cleanup is not specially trained and following specific cleaning and disposal procedure, they could present a health risk to others.

When can family members pick up personal items of the deceased?

Once our trauma scene technicians inventory and determine what items are contaminated and what items are not, family members/other approved persons can pick up items deemed uncontaminated.

Although your floors and walls may look and feel dry on the surface, there may still be potentially damaging moisture present inside the walls. Our certified technicians use a variety of specialized tools, including Thermal (infrared) imaging technology, to uncover moisture that is not visible to the eye and to ensure that your structure is properly dried. Remember, it is better to dry your building properly than to perform a costly mold remediation. Click here to learn more about Thermal Imaging Technology

Although your floors and walls may look and feel dry on the surface, there may still be potentially damaging moisture present inside the walls. Our certified technicians use a variety of specialized tools, including Thermal (infrared) imaging technology, to uncover moisture that is not visible to the eye and to ensure that your structure is properly dried. Remember, it is better to dry your building properly than to perform a costly mold remediation. Click here to learn more about Thermal Imaging Technology